This Secrets AI review Canada readers can use looks at Secrets.ai, a browser-based AI companion platform for adults, with text chat, voice calls, images and short videos of fictional companions. We cover who runs it, how its Moments currency works, what the terms say about billing and ownership, and what reviewers report. It sits in our adult offers section, apart from our Canadian online casino reviews.
Everything here is for adults only. We quote no prices. We earn a commission if you join through the button on this page, and that never changes what this review says.
| Fact | What the sources show |
|---|---|
| Operator | Secret Labs Inc., registered in Canada and the United States, per its terms |
| Governing law | British Columbia, Canada |
| Age rule | 18 or older and the age of majority where you live |
| Currency | Moments, used for voice calls, images, videos and extra companions |
| Paid tiers | Lite, Plus, Premium and Ultimate |
| Billing | Monthly or every 3, 6 or 12 months, renewing until cancelled |
| Trustpilot | 4.5 out of 5, rated Excellent |
| PCrisk | Trust score 99 out of 100 |
What is Secrets.ai, according to this Secrets AI review Canada?
Secrets.ai is a web-based AI companion platform where you pick a ready-made companion from a catalogue of mostly realistic characters or build your own, then chat by text or voice and generate images and videos. This Secrets AI review Canada treats it as an adult entertainment service, not a dating site.
Its homepage menu lists Create, Explore, Chat, Generate, Custom and Personas, plus a Discord community and a wiki.
No real people sit behind the companions. The terms say so plainly, as covered below.
Who runs Secrets.ai?
The terms of service name Secret Labs Inc., a corporation registered in both Canada and the United States. This Secrets AI review Canada counts that as a strong point, since it gives Canadian users a named company with a Canadian registration to contact.
The terms give support@secrets.ai as the contact for notices and cancellations.
A comparison page that quotes the terms also lists a mailing address in Dover, Delaware.
Why does British Columbia law matter for Secrets.ai users?
The terms say use of the website and service is governed by the laws of British Columbia, Canada. They also require individual arbitration to resolve disputes, rather than jury trials or class actions. This Secrets AI review Canada flags the arbitration clause as the part most users miss.
Individual arbitration means each complaint is handled one by one, outside the regular courts.
Read that section before you buy a long plan. It sets how any billing dispute would be decided.
Who can use Secrets.ai?
The terms limit the website to users who are at least 18, of legal age to form a binding contract and not barred from viewing adult content. They define a user as someone who has reached the age of majority where they live. This Secrets AI review Canada applies that to each province.
The age of majority is 18 in Alberta, Manitoba, Ontario, Prince Edward Island, Quebec and Saskatchewan. It is 19 elsewhere in Canada.
So a Secrets.ai user in British Columbia, the province whose law governs the terms, has to be 19.
How do you sign up for Secrets.ai?
A comparison page quoting the site says registration takes an email address or a Google or Apple login, and that the FAQ asks for no real name, phone number or ID. This Secrets AI review Canada recommends an email used only for adult services rather than a main Google account.
Straight.com’s reviewer says they signed up without an email at all. The sources disagree here, so check the current sign-up screen.
A social login ties the account to your everyday identity. A separate email keeps it apart.
What can a free Secrets.ai account do?
The interface text quoted by a comparison page says free accounts get one free custom companion, and the same page cites reports of daily message caps on free accounts. This Secrets AI review Canada treats the free tier as a way to test chat quality before paying.
Voice calls, images and videos need Moments, so the free tier focuses on text.
Use the free days to judge whether a companion’s replies feel worth paying for.
What are Moments on Secrets.ai?
Moments are Secrets.ai’s in-app currency. Voice calls, images, videos and extra companions are paid for in Moments, drawn from a monthly allowance on paid plans or from top-up packs. This Secrets AI review Canada treats Moments as the main cost to watch.
The terms call Moments purchases microtransactions and say they are final, with refunds and chargebacks waived except where the law requires them.
Spend the monthly allowance before buying top-ups. Top-ups are the easiest place to overspend.
What do the four Secrets.ai plans include?
A comparison page lists four paid tiers, Lite, Plus, Premium and Ultimate. Premium adds what the plan page calls premium AI models, and Ultimate adds deeper thinking modes and Personas. This Secrets AI review Canada leaves prices to the checkout page, where they appear before you pay.
| Tier | Added features named in the sources |
|---|---|
| Lite | Entry paid tier; details not given in our sources |
| Plus | Second tier; details not given in our sources |
| Premium | Premium AI models |
| Ultimate | Deeper thinking modes and Personas |
The homepage advertised an upgrade discount when we checked. Discounts change, so compare the full renewal price too.
How do Secrets.ai billing cycles and renewals work?
The terms say subscriptions renew automatically on each agreed period until you cancel, and multi-month plans are billed upfront for the full term and renew for the same term. This Secrets AI review Canada advises noting the renewal date the day you buy.
Billing runs monthly or every 3, 6 or 12 months, per a comparison page that quotes the plan page.
A 12-month plan renews as a 12-month plan. Cancel before that date if you do not want another year.
How do you cancel a Secrets.ai subscription?
The terms say you cancel by contacting the payment processor named in your receipt email or by emailing support@secrets.ai, and you have to cancel before the renewal to avoid the next charge. This Secrets AI review Canada adds that the account closes at the end of the paid period.
- Find the payment processor named in your receipt
- Cancel through that processor, or email support
- Do it before the renewal date
- Keep the confirmation
Payments are non-refundable except where the law requires or the refund policy allows, per the terms.
Are Moments ever refunded?
Generally no. The terms make Moments purchases final. A comparison page reports one exception: Moments are returned for confirmed broken image generations. This Secrets AI review Canada suggests reporting any failed generation through support straight away.
Screenshot the broken result before you report it. Evidence speeds up a refund of Moments.
Buy top-ups in small amounts. Unused Moments are money you may not get back.
How do Secrets.ai voice calls work?
Voice calls are live audio chats billed per minute in Moments. The privacy policy says your voice is transcribed in real time and the audio is immediately and permanently deleted, keeping only the text. This Secrets AI review Canada rates that as a sensible privacy design.
The homepage promotes voice calls with a “Voice calls just got real” banner.
The transcript still exists. Avoid saying names, addresses or workplaces on a call.
How good are Secrets.ai images?
Trustpilot reviewers praise how realistic the images look, while noting occasional deformed results, according to a comparison page. Straight.com’s reviewer, by contrast, found image quality behind some rivals. This Secrets AI review Canada reports both views.
Images can be generated inside a chat or in a standalone generator.
Each image costs Moments. Test a few before buying a top-up.
What are Secrets.ai videos and Shorts?
Secrets.ai can generate short AI videos of your companion, which cost far more Moments than images, and it runs a Shorts section of episodic mini-dramas. The homepage promises new episodes weekly. This Secrets AI review Canada treats video as the priciest feature on the site.
The mini-dramas carry titles in the style of romance web series.
Check the Moments cost of a video before you start one. It adds up fast.
How does the Secrets.ai character creator work?
The character creator lets you shape a companion’s appearance, personality and backstory, and the homepage promotes a new V2 version. Free accounts get one custom companion, and more cost Moments. This Secrets AI review Canada sees the creator as the platform’s most distinctive tool.
Write the personality and backstory with care. They shape every reply the companion gives.
The terms say similar outputs can reach other users, so a custom companion is not guaranteed to be unique.
Who owns what you create on Secrets.ai?
The terms say you keep the rights in your text prompts, but all AI-generated outputs, including images, videos, voice content and companion replies, are owned by Secrets, which gives you a limited personal, non-commercial licence. This Secrets AI review Canada flags that before you build a companion you value.
You also assign Secrets any interest you hold in the output.
Do not plan to sell or publish images you generate there. The licence is personal and non-commercial.
Are Secrets.ai companions real people?
No. The terms state that all characters and images are entirely fictional and AI-generated, and that generated content is not meant to represent any real person, living or dead. This Secrets AI review Canada sees that statement as an important honesty marker.
Some companion profiles list an age and a city. Those details are fiction too.
Remember that you are talking to software, however personal the replies feel.
How reliable is what a Secrets.ai companion says?
The terms say output is for entertainment only, not a source of truth or a substitute for professional advice, and that it can be incomplete, incorrect or offensive. This Secrets AI review Canada repeats that warning for anyone tempted to ask a companion about health, money or legal matters.
Ask a qualified person for real advice. A companion is built to keep the conversation going.
If a reply upsets you, end the chat. You control the conversation.
Does Secrets.ai remember your conversations?
Yes. Companions remember past conversations, and reviewers cited by a comparison page praise memory and role-play, though memory fades on very long threads. This Secrets AI review Canada notes that the privacy policy keeps call transcripts so the companion can remember them.
Memory improves the experience and keeps more data on file. Both follow from the same design.
Avoid sharing details you would not want stored, even in a friendly chat.
Can you chat with more than one companion at once?
Yes. A comparison page lists group conversations with several companions among the paid plan features. This Secrets AI review Canada counts it as an extra for users who enjoy role-play scenes with more than one character.
Group chats use more messages, so they draw down any allowance faster.
Start with one companion to learn how the platform responds.
What does Straight.com claim about Secrets.ai privacy?
Straight.com’s reviewer describes Secrets AI as built around privacy, with sign-up without an email, cryptocurrency and prepaid card payments, a zero-logging policy and encryption audited by outside firms. This Secrets AI review Canada treats those as the reviewer’s claims, since other sources and the privacy policy describe things differently.
The privacy policy, for example, keeps text transcripts of calls and billing records.
Rely on the privacy policy over any review. It is the document the company is bound by.
Where do the sources disagree about Secrets.ai?
They disagree on sign-up, logging and image quality. Straight.com reports no email needed and zero logging, while the privacy policy describes stored transcripts and a comparison page describes email or social sign-up. This Secrets AI review Canada sets the gaps out so you can check them yourself.
| Point | Straight.com | Other sources |
|---|---|---|
| Sign-up | No email needed | Email or Google or Apple login |
| Logging | Zero logging | Call transcripts and billing records kept |
| Images | Behind some rivals | Realistic, with occasional flaws |
Different reviewers can test different versions of a fast-changing product. That may explain part of the gap.
What does the Secrets.ai privacy policy say about data?
The privacy policy says data is shared with service providers for hosting, analytics, payments, support and fraud prevention, that payments run through PCI-DSS compliant processors, and that personal information is kept while the account is active. This Secrets AI review Canada reads it as a standard policy with clear retention rules.
The policy also says it may receive information from analytics providers, advertising partners, social media platforms and payment processors.
Cookies can be managed or turned off in your browser settings, the policy adds.
How long does Secrets.ai keep your records?
The privacy policy says transaction records are kept for 7 years for tax and accounting, security and system logs for up to 12 months, and other personal information while the account is active. This Secrets AI review Canada notes that transaction records can outlast account deletion.
| Record | Retention, per the privacy policy |
|---|---|
| Transaction records | 7 years after the transaction |
| Security and system logs | Up to 12 months |
| Other personal information | While the account is active |
| Call audio | Deleted immediately after transcription |
A seven-year billing record is normal for tax law. It is still a record that you used the service.
What does Canada’s privacy commissioner say about generative AI?
The Office of the Privacy Commissioner of Canada says generative AI is fuelled by the massive collection of data, including Canadians’ personal information, and it has published principles for responsible, trustworthy and privacy-protective generative AI. This Secrets AI review Canada uses that guidance as the yardstick for any AI companion.
The principles cover how key privacy rules apply to generative AI services.
Ask any AI companion service how it uses your chats. A clear answer is a good sign.
What does Trustpilot show for Secrets.ai?
Trustpilot rates Secrets AI 4.5 out of 5, labelled Excellent, and its AI summary of 219 reviews says reviewers praise realistic, engaging conversations. This Secrets AI review Canada also notes that several of the reviews shaping that summary were invited by the company, since invited reviews can skew positive.
The company claimed its Trustpilot profile and replies to reviews.
Read the low-star reviews as well. They show where billing or image problems appear.
What does PCrisk say about secrets.ai?
PCrisk’s website scanner gives secrets.ai a trust score of 99 out of 100, reports a domain age of 8 years and 9 months and confirms a valid SSL certificate. This Secrets AI review Canada counts that as a clean technical record.
A trust scan checks for malware and site signals. It does not test billing or chat quality.
A domain that old shows the brand name has been held for years, even if the current product is newer.
What does the video on this page show?
The video near the top of this page, “Secrets AI Review: I tested it so you don’t have to” from the AI Girlfriend Decoded channel, walks through the platform from a user’s side. This Secrets AI review Canada includes it so you can see the interface before you sign up.
Use it to see the companion catalogue, the chat screen and the media tools in action.
Compare what the video shows with the free tier you open yourself. Features and plans change often.
Is using an AI companion healthy?
It can be, as entertainment in balance with real relationships. This Secrets AI review Canada suggests setting time limits, keeping friends and family in your week and stepping back if the companion starts to replace real contact.
- Decide in advance how long each session lasts
- Keep real-world plans in your calendar
- Notice if you feel pressure to buy more Moments
- Take breaks of several days now and then
The terms themselves call the output entertainment. Keep it in that place.
How can you keep Secrets.ai spending under control?
Pick the smallest plan, use the monthly Moments allowance before buying top-ups and set a monthly cap. This Secrets AI review Canada treats spending control as part of safe use. Our page on setting spending limits online covers tools that work on any paid site.
Videos and voice calls cost the most Moments. Budget for them first.
Turn off saved payment details so each purchase takes an extra step.
How do you protect your privacy on Secrets.ai?
Use a separate email, skip social logins, keep real names and places out of chats and calls, and manage cookies in your browser. This Secrets AI review Canada lists these steps because transcripts and billing records are kept, whatever the marketing says.
- Create a new email for adult services
- Avoid linking a main Google or Apple account
- Never share identifying details with a companion
- Review cookie settings in your browser
Ask support how to delete your account and data when you leave.
What else does the Secrets.ai site offer?
The homepage links a Discord community, a wiki, an affiliate programme, a legal section and a support chat, and it organises companions by style and personality. This Secrets AI review Canada sees the wiki and support chat as useful starting points for new users.
The affiliate programme pays partners for sign-ups. Our own link works the same way.
Use support chat for billing questions and keep a copy of each reply.
How does Secrets.ai compare with GirlfriendGPT?
Both are adult AI companion services with free tiers and paid plans. Secrets.ai stands out for its Canadian-registered operator, voice calls with audio deleted after transcription and its video Shorts. This Secrets AI review Canada points readers to our GirlfriendGPT review for a side-by-side choice.
Our Girlfriend GPT review covers its plans, memory limits and privacy terms.
Try both free tiers before paying for either. Chat style is personal, and only testing shows which suits you.
What are Secrets.ai’s main strengths?
The strengths are a named operator registered in Canada and the United States, British Columbia governing law, clear retention rules, deleted call audio, a capable character creator and strong Trustpilot and PCrisk scores. This Secrets AI review Canada rates its transparency above most rivals.
- Named operator with a Canadian registration
- Voice audio deleted after transcription
- Clear retention periods in the privacy policy
- Character creator, images, video and Shorts in one place
- Trustpilot 4.5 and PCrisk 99 out of 100
What are Secrets.ai’s main weaknesses?
The weak points are final, non-refundable Moments purchases, multi-month plans that renew for the full term, outputs owned by the company, memory that fades on long threads and an arbitration clause that rules out class actions. This Secrets AI review Canada advises reading those terms before buying.
- Moments purchases are final
- Long plans renew for the same long term
- You do not own the images and videos you generate
- Free tier focuses on text
- Individual arbitration for disputes
How are Secrets.ai companions grouped?
The homepage sorts companions into styles such as realistic, mature, curvy, goth and alternative, and into personalities such as romantic, dominant, submissive, playful, shy and confident. This Secrets AI review Canada finds the filters a quick way to narrow a large catalogue.
Each companion card shows a name, an age and a city. All of those details are fictional, per the terms.
Start with the official companions. They show what the platform does best before you build your own.
What are Personas and thinking modes on Secrets.ai?
Personas are profiles you play as in a conversation, and thinking modes give deeper replies. A comparison page says the interface lists both as Ultimate features. This Secrets AI review Canada treats them as extras for heavy users rather than reasons to buy the top tier on day one.
A persona lets you set who you are in a role-play without sharing anything real about yourself.
Test the lower tiers first. Upgrade only if a missing feature keeps getting in the way.
How does Secrets.ai keep minors out?
A comparison page describes an Underage Policy with an age gate where you confirm you are 18 or older, and the terms restrict the site to adults who may view adult content. This Secrets AI review Canada notes that an age gate relies on honesty, so parents still need device controls at home.
Use a separate browser profile and lock it if you share a computer.
Every character on the platform is fictional and AI-generated, according to the terms.
How are Secrets.ai payments processed?
The privacy policy says all transactions run through PCI-DSS compliant third-party payment processors, and the terms say the processor is named in the receipt emailed to you. This Secrets AI review Canada recommends keeping that receipt, since it is also your route to cancel.
Billing information is collected by Secrets or its processors when you buy a plan or Moments.
Check the processor’s name against your card statement each month while a plan is active.
Can you use Secrets.ai on a phone?
Yes, through a mobile browser. A comparison page says the platform runs entirely in a web browser, and the terms also refer to downloadable applications covered by an end user licence agreement. This Secrets AI review Canada suggests the browser version for privacy, since no app icon sits on your screen.
Use a private browsing profile on a shared phone.
Turn off lock-screen previews for any Secrets.ai emails.
Who is Secrets.ai best for?
It suits adults who want role-play, conversation and generated media with fictional companions, who value a named, Canadian-registered operator and who can keep spending in check. This Secrets AI review Canada does not recommend it to anyone seeking real dates or anyone prone to impulse buying.
| Good fit | Poor fit |
|---|---|
| Adults who enjoy role-play and fiction | People looking for real-world dates |
| Users who read terms before paying | Users who buy on impulse |
| Fans of custom characters | Anyone who wants to own the images they make |
How does an AI companion differ from a chat or dating site?
An AI companion is software, so there is no real person on the other side, no meeting and no risk of a stranger asking you for money. The risks are different: spending, data and over-reliance. This Secrets AI review Canada compares it with human chat services for that reason.
Our Instabang review covers a hookup site with real members, for contrast.
Choose the kind of service that matches what you actually want from it.
What do you check before buying a 12-month Secrets.ai plan?
Check that you have used the service for at least a month, that you understand Moments costs, and that you accept upfront billing, renewal for the same term, final purchases and individual arbitration. This Secrets AI review Canada treats a year-long plan as a commitment, not a trial.
- Use a monthly plan first
- Track your Moments spending for a month
- Read the renewal and refund sections
- Put the renewal date in your calendar
The longer the plan, the more it matters to cancel on time.
What kind of stories do the Secrets.ai Shorts tell?
The Shorts section shows episodic mini-dramas with romance and fantasy titles, built around the platform’s fictional characters. The homepage calls them bingeable and promises new episodes weekly. This Secrets AI review Canada sees Shorts as a way to keep users returning between chats.
Watching episodes is a different habit from chatting. Count the time you spend on both.
Some titles lean on fantasy tropes. Every character remains fictional under the terms.
How do you report a problem on Secrets.ai?
Use the support chat linked on the homepage or email support@secrets.ai, and include screenshots, dates and any receipt details. This Secrets AI review Canada recommends written requests for billing problems, since they create a record.
Report broken image generations quickly. A comparison page says Moments are returned for confirmed failures.
Keep each reply until your issue is closed.
How long has Secrets.ai been around?
PCrisk reports that the secrets.ai domain has been registered for 8 years and 9 months, and the company claimed its Trustpilot profile earlier this year. This Secrets AI review Canada reads that as an old domain carrying a newer product.
A long-held domain is a small positive signal. It shows the brand name has been kept, not borrowed.
Product features change fast in this field. Check the current plan page rather than old reviews.
What happens to your account after you cancel?
The terms say a cancelled subscription closes the account automatically at the end of the current billing period. This Secrets AI review Canada adds that transaction records stay on file for 7 years under the privacy policy, even after the account closes.
Use your remaining Moments before the period ends. Unused purchases are final.
Ask support whether any custom companions and chat history are deleted when the account closes.
Does Secrets.ai use data for advertising?
The privacy policy says the company may receive information from advertising partners, analytics providers, social media platforms and payment processors, and shares data with service providers. This Secrets AI review Canada suggests blocking third-party cookies to limit that flow.
Social logins pass information between platforms. Email sign-up keeps them apart.
Review cookie choices in your browser after your first visit.
How do free and paid Secrets.ai features compare?
Free accounts centre on text chat with one free custom companion and daily message caps, while paid plans add a monthly Moments allowance for voice calls, images and videos, plus extras such as group chats, premium models and Personas. This Secrets AI review Canada sets the split out below.
| Feature | Free | Paid |
|---|---|---|
| Text chat | Yes, with daily caps | Yes |
| Custom companions | One | More, paid in Moments |
| Voice calls | Moments needed | From the monthly allowance |
| Images and videos | Moments needed | From the monthly allowance |
| Group chats | Not listed | Listed among paid features |
| Personas and thinking modes | No | Ultimate tier |
The free tier is enough to judge whether the chat style suits you.
Is Secrets.ai safe to use?
On the technical side, yes: PCrisk scores the domain 99 out of 100, the SSL certificate is valid, payments go through PCI-DSS compliant processors and the operator is named. This Secrets AI review Canada sees the real risks elsewhere, in spending, stored transcripts and the time the service can take up.
Safe software can still cost more than you planned. Budget before you start.
Keep the companion in its place as entertainment, and keep real details out of every chat.
What are the most common complaints about Secrets.ai?
The sources point to occasional deformed images, memory that fades on very long threads, image quality behind some rivals in one review, and costs that rise through Moments. This Secrets AI review Canada lists them so you can test each one on the free tier.
Generate a few images before buying Moments packs. That shows the current quality.
Keep conversations focused if memory matters to you. Very long threads lose detail first.
Which questions are worth asking Secrets.ai support before you pay?
Ask how a renewal is billed, which processor will charge you, whether failed generations return Moments and what happens to companions and chats when an account closes. This Secrets AI review Canada recommends getting the answers by email.
- Which processor bills my plan, and under what name?
- Are Moments returned for failed generations?
- What is deleted when my account closes?
- How do I cancel a multi-month plan before renewal?
Written answers give you something to point to if a dispute ever reaches arbitration.
What rights do Canadians have over their Secrets.ai data?
Canadian privacy law gives you the right to ask an organisation what personal information it holds about you, and Canada’s privacy commissioner has found that PIPEDA can reach companies with a real and substantial connection to Canada. This Secrets AI review Canada notes that Secret Labs Inc. is registered in Canada.
Send any access or deletion request to support@secrets.ai in writing and keep a copy.
Ask specifically about call transcripts and chat history. They hold the most personal details.
What does the Secrets.ai homepage claim?
The site’s page title calls Secrets AI the number one realistic AI girlfriend website for chatting, and the homepage lists featured, trending and new companions. This Secrets AI review Canada treats the ranking claim as marketing, since no independent ranking is cited.
Judge the service by your own free trial, not by a headline.
The Trustpilot score and the PCrisk scan are better independent signals than any self-ranking.
How does Secrets.ai compare with paying real creators to chat?
On Secrets.ai every reply comes from software, while creator platforms charge you to message real people. AI chat answers instantly at any hour, but creators bring real personality and real limits. This Secrets AI review Canada lays out the trade-off so you can pick the experience you actually want.
Our SextPanther review covers a paid chat platform with real creators.
Both models charge per interaction in some form. Set the same spending limit whichever you choose.
Real creators can decline requests and set boundaries. An AI companion is built to keep the conversation going, which makes time limits more important.
How do we test AI companion offers?
We read the terms and privacy policy, check the operator, compare reviewer claims with the company’s own documents and look at Trustpilot and site-safety scans. This Secrets AI review Canada labels every brand claim and every reviewer claim as such.
- Operator name, registration and governing law
- Free features, currency and plans
- Renewals, refunds and cancellation
- Data retention and output ownership
- Trustpilot and safety-scan results
How do the links on this page work?
The button on this page goes through our short link to Secrets.ai. If you join, we earn a commission. This Secrets AI review Canada stays the same either way, and we disclose the link at the top of the page.
The button opens in a new tab. Read the terms before you subscribe.
Where does this page fit in our adult reviews?
This Secrets AI review Canada is one of our adult entertainment sex reviews, which list every adult offer we cover with a card and a full review for each one.
New offers join that list as their reviews go live.
What is the final verdict in this Secrets AI review Canada?
Secrets.ai is one of the more transparent AI companion services, with a Canadian-registered operator, British Columbia law, clear data retention and strong ratings. Its costs rise quickly through Moments, and purchases are final. This Secrets AI review Canada verdict: try the free tier, pick a short plan and cap your Moments.
Keep personal details out of every chat and call, and treat the companion as entertainment.
Adults only. Read the terms before you pay.